Convergent Design

What It Is and Why It's the Next Wave of Business Transformation

 

Customer experience (CX) used to be fairly straightforward. Offering a quality product was to offer a quality experience. Now, to deliver on CX is to consider a broader, much more complex customer journey. Learn what frog's Creative Director, Ian Lee, has to say about How to Use Convergent Transformation to Build Customer Loyalty and Drive Business Growth.

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ARTICLE

Convergent Design:

3 Reasons Why it is Evolving Experiences.


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INSIGHT REPORT

Convergent Transformation:

Building Customer Loyalty and Driving Growth


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